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February 26, 2025

Lemni raises $3.5M led by Sequoia to build the way to set up Ai agents for your business

We’re excited to announce that we raised $3.5M in pre-seed funding, led by Sequoia. With participation of Designer Fund, Frank Slootman, Scott Belsky, Arthur Mensch, Koen Bok, Jorn van Dijk, Christian Reber, Niklas Jansen, Mario Götze, and other remarkable leaders. These funds help us take a big step forward in our mission to bring the personal touch back to customer interactions at scale.

Personal customer interactions used to be the norm. Walking into a store where staff knew your name, history, and preferences made you feel valued. Every business was a small business, or at least tried to act like one. But as everyone moved online and scaled, the personal touch vanished, leaving customers with long wait times, form letters, and repetitive chatbots. Once a customers gives up, it gets measured as a resolution—even though it’s not.

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With Lemni, businesses can set up custom Ai agents. They act like trained employees, ready to take action while you stay in control. They operate from a single source of truth for each customer, so every new interaction begins where the last one ended. Lemni isn’t about replacing human empathy; it’s about equipping every customer interaction with the right, real-time knowledge, and actions. This allows businesses to design every customer interaction and make it personal.

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With Lemni, it’s time to ask yourself:

What experience will I provide for customers now that I have an infinite workforce?

To reach our goal of bringing back the personal touch, we need to make Ai agents accessible for everyone. Right now custom Ai agents come with big price tags, months of implementation, and the hassle of navigating sales talks just to get started.

Lemni

Available for free

Simple set up

Minutes to implement

Full control and easy to change

Others

Expensive contracts

Talk to sales people

Months to implement

Zero control and hard to change

At Lemni, we’re aiming to change all of that. You can have your Ai agents up and running in minutes, not months. Our easy to use tool is designed to make Ai agents simple. So you can focus on what matters most—enhancing your customer experience.

We offer our core product at cost price, and add value on top with features that you can enable optionally. Having a premium customer experience shouldn’t come with a premium price tag.

This funding round enables us to build out the product, expand our team, and bring Lemni to more businesses worldwide.

“Building great product experiences starts with strong founders—that’s why we're delighted to partner with Krijn and Alex on their journey.”

— Julien Bek, Partner Sequoia Capital

We’re delighted to team up with Julien Bek from Sequoia. Before Sequoia, Julien was at Accel and has worked with some of the most remarkable businesses, including Revolut, Melio, BeReal, and Miro. We’re incredibly excited to be working with Julien and the whole Sequoia team.

Lemni founders Krijn and Alex, at the Amsterdam office

Thank you for becoming part of our journey everyone. Together, we're bringing a new customer experience to life.

Krijn & Alex

Founders of Lemni

We’re bringing the personal touch back to customer interactions at scale

© 2025 Lemni BV